Setting up your email software Print

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As well as using WebMail you can set up your e-mail accounts with any e-mail client that supports POP3 or IMAP.

These include:

- Microsoft Outlook
- Microsoft LIVE Mail
- Outlook Express
- Mac Mail
- Thunderbird
- Any POP3 / IMAP capable phone

We provide a quick and easy auto-setup process to add your e-mail account to your mail client.  To do this:

1.  Log into the cPanel account for the domain you want to set up
2.  Click on Email Accounts
3.  Scroll down the e-mail account you want to use (or add it if has not been set up)
4.  Click on Set Up Mail Client. 

Clicking this option will show you your POP3 / IMAP details, including your hostname, username, port and password.

You also have the option to download an auto-configure script which should set up your new e-mail account in your mail client for you without the need to manually enter any details. 

If your mail client is not listed, you can still manually setup the e-mail account using the details provided.

Please note that some providers (EE, Orange, BT and TalkTalk) block access to port 25 for sending email.  If you are having difficulty sending e-mail, but can receive it, please use port 25025 in your mail client configuration.


For instructions for configuring your email client, please select the relevant link below:
 
Thunderbird: https://products.secureserver.net/email/email_thunderbird.htm
Outlook: https://support.office.com/en-gb/article/Outlook-email-setup-6e27792a-9267-4aa4-8bb6-c84ef146101b
Apple Mail: https://support.apple.com/en-gb/HT203995
 
If you need help setting up any other email client, please consult the support documentation for the relevant software. 
 
Please note that we cannot provide support for setting up email software, as there are so many different email clients on many different systems and it is impossible to know all of them.


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